Fletcher Chouinard’s surfboards are of superior quality, and are tried and proven shapes. You can be confident that your FCD surfboard will be strong and well constructed. If it isn’t, we may repair or replace it, or refund your money, whichever makes sense to us once we see your board and decide what went wrong. But, we can’t be responsible for boards that are abused, like being left in a hot car, road damage, stored in the blazing sun or thrashed on the rocks or pier pilings. And we can’t be responsible for problems resulting from normal wear and tear - those dings, dents and delams from unrepaired cracks are inevitable. We also cannot tell you that your board won't break; all boards will break given the right conditions.

If you have a problem with your board, tell us what is wrong and we’ll figure out how it should be handled. It may be a repair, it may be a replacement, it may be a refund, or it may be your responsibility.

Care and Responsibility For Your Board

We pride ourselves on our workmanship and stand behind our boards. However, taking care of your board is ultimately your responsibility and we’re not responsible for the problems below - which also make good guidelines for caring for your board.

• Damage when using a dark board bag.
• Damage from the freeway, in an airplane, or in transport.
• Repairs done by unauthorized repair shop – see authorized shop list.
• Fin losses in or out of the water are not covered.
• Broken/buckled boards will be repaired (not replaced).
• Intentional damage, lost or stolen boards are not covered.
• Natural discoloration when exposed to sunlight.
• Damage or loss to a third party.
• Any body injury caused by surfboards.
• Damage from commercial, rental, demo, and instructional programs.
• Un-repaired dings or holes stored in damp conditions.